Last updated: 12 October 2026
VitaSync is a trading name of Azeon Software Ltd, a company registered in England and Wales under company number 17434044, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Azeon Software Ltd is the data controller for the personal information described here and is registered with the Information Commissioner's Office as a data controller under reference ZC244980. Contact us at hello@vitasync.io.
The VitaSync app is local first. Everything you log is written to your own device, into a store encrypted with a key held in the phone's secure hardware. The app never needs a network connection to work. The correlations and weekly reports are calculated on the device. No server has to see your numbers for you to get the value of the app.
Cloud backup is optional and off until you turn it on. When you do, we ask for your explicit consent first. We then store a private copy of your entries so you can restore them on a new phone. You can turn backup off, or delete the backup and the account behind it, at any time.
If you join the waitlist: your email address, the time you signed up, the time you confirmed, and the IP address that confirmed. We keep that confirmation record as evidence that you opted in.
If you use the app: whatever you choose to log. Every metric is optional. That can include:
Health and wellbeing data is special category data under the UK GDPR, and we treat it that way. If you turn on cloud backup we also hold an account identifier and, if you link one, your email address. If you consent to product analytics we receive event names and timings, never the values you logged. Crash reports are stripped of your data before they are sent.
With your permission, the Android app reads six types of data from Health Connect. They are steps, sleep, resting heart rate, calories burned, weight and hydration (the drinks you record). Each one is a separate permission, and you can grant any of them without the others. Anything Samsung Health or another app writes to Health Connect can be read the same way. This is used for one purpose: to fill in your daily log and include those metrics in your own insights.
Health Connect data is read on your device. It is not sold, not shared with third parties, not used for advertising, and not transferred anywhere unless you have turned on cloud backup. You can withdraw the permission in Health Connect or in your phone settings at any time. You can also disconnect it in the app, which removes the data it supplied.
We use a small number of service providers, each under a data processing agreement, each receiving only what it needs. They are listed with their purpose and location on our sub-processors page. We do not sell, rent or share your personal data with third parties for marketing, and we do not show ads. Where a provider processes data outside the UK, we rely on the appropriate safeguards, such as the UK addendum to the standard contractual clauses.
In the app, open Account, then "Delete account and data". That deletes your account and the entries and settings we hold for it. It also erases everything VitaSync has stored on your phone, so export a copy first if you want to keep one. Data in Health Connect itself stays there, because it belongs to Health Connect.
You can also email hello@vitasync.io from the address linked to your account and ask us to delete it. We will action it within 30 days. To leave the waitlist, use the unsubscribe link in any email, or email us.
Under the UK GDPR you have the right to:
VitaSync is not intended for children. You must be at least 16 to join the waitlist or use the app. If you believe a child has given us personal data, contact us and we will delete it.
This website uses no tracking or advertising cookies. We use two cookieless, aggregated analytics tools: Plausible and Cloudflare Web Analytics. Neither sets a cookie, stores anything in your browser, or identifies you. The app stores data on your own device so that it works offline, which is not tracking.
We may update this policy as the product develops. The date at the top always says when. If a change materially affects how we handle your data, we will tell you by email or in the app before it takes effect.